Welcome to Univa. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you
This privacy policy applies to information we collect about you when you use our website, mobile applications, or interact with us through other channels. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Information We Collect
We collect various types of information in connection with the services we provide, including:
• Personal Information: When you create an account, we collect information such as your name, email address, shipping address, and phone number. This information is necessary to provide our services and fulfill your orders.
• Payment Information: We collect payment card details and billing information when you make a purchase. This information is encrypted and processed securely through our payment service providers.
• Usage Data: We automatically collect information about how you interact with our platform, including pages viewed, links clicked, and features used. This helps us improve our services and your experience.
• Device Information: We collect information about the device you use to access our platform, including hardware model, operating system, browser type, and IP address.
How We Use Your Data
We use the information we collect for various purposes, including:
• To provide, maintain, and improve our services, including processing transactions, managing your account, and delivering customer support.
• To personalize your experience and provide content, product recommendations, and advertisements tailored to your interests.
• To communicate with you about your orders, account updates, promotional offers, and other information we believe may be of interest to you.
• To detect, prevent, and address technical issues, fraud, and other illegal activities, and to protect the rights and safety of our users.
Cookies & Tracking
We use cookies and similar tracking technologies to collect and store information about your interactions with our platform. Cookies are small data files stored on your device that help us recognize you and remember your preferences.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired). You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our platform.
Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.
Your personal data is stored on secure servers located in facilities that meet industry-standard security requirements. We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have certain rights regarding your personal data, including:
• Access: You can request access to the personal data we hold about you and receive a copy of this information.
• Correction: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
• Objection: You can object to the processing of your personal data in certain circumstances.
Third-Party Services
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, marketing, and analytics. These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
We may also share your information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on our platform and updating the "Last updated" date at the top of this page.
We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at: